Refund policy

If you want to return or exchange your product please contact us via hello@shoobyboutique.com.

Returns and exchanges are accepted within 14 days of receiving the item. We accept only unused products in original packaging (tags must not be cut off). Customer is responsible for associated shipping costs unless the product is broken or defective. Please note that shipping charges are non-refundable. If the item is defective, please take a picture of the damage and email it to us. 

Please note your order cannot be canceled or changed after if has been placed. We aim to deliver orders as quickly as possible, therefore your order is automatically sent to our warehouse for processing after you order it.