Orders are dispatched in 1-3 business days. This does not apply for pre-order items which is clearly stated on the product pages. You will receive an email that will notify you of the carrier and tracking options.
If you want to return or exchange your product please contact us via hello@shoobyboutique.com.
Returns and exchanges are accepted within 14 days of receiving the item. We accept only unused products in original packaging (tags must not be cut off). Customer is responsible for associated shipping costs unless the product is broken or defective. Please note that shipping charges are non-refundable. If the item is defective, please take a picture of the damage and email it to us.
Shipping and handling costs:
To offer a wider selection of products and faster delivery whenever possible, we ship orders from both our own warehouse and carefully selected partner warehouses.
If your order includes items stocked at different locations, they may be shipped separately and arrive in more than one package. This allows us to dispatch each item as quickly and efficiently as possible.
Shipping costs are automatically calculated at checkout based on factors such as:
- Shipping origin
- Package weight and dimensions
- Delivery destination
- Shipping method
The final shipping cost will always be displayed before you complete your purchase.
Please note:
- Orders containing products from different warehouse locations may arrive in separate deliveries.
- You may receive multiple tracking numbers if your order is shipped in more than one package.
- Delivery times can vary slightly depending on the shipping location of each item.
Our goal is to provide the best balance between product availability, competitive shipping rates, and reliable delivery.
Once the order is dispatched, delivery times range between 1-3 weeks. This is an estimate and does not include weekends or holidays.
For more details see our full delivery information.